How to Create an Application Password in OX App Suite (Webmail Method)

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All mailboxes are secured with a password that includes both letters and numbers. You can generate a secure application password for use with email apps such as Outlook, iPhone, or Android Mail.

Alternative Option: If you have access to the client area, you can reset the mailbox password as an administrator. Click here to view the admin password reset guide.

Step-by-Step Guide

Step 1

Log in to OX Webmail and click on the hamburger menu located at the top left corner of the screen.

OX Webmail hamburger menu

Step 2

From the dropdown menu, click on Settings, then navigate to Security.

OX Webmail security settings

Step 3

Under the Security section, select Application Passwords (also referred to as App Passwords).

OX Webmail application passwords

Step 4

Click on Add New Password, then enter a name to identify the device or application (for example: Outlook, Phone, or Mail App).

Create application password

Step 5

Generate the password. Once it is displayed, copy it immediately and store it in a secure location.

Generated application password

Step 6

Important: This password will only be shown once and cannot be retrieved later. If you lose it, you will need to generate a new one.

Password warning notice

Looking for a more reliable email experience? Try our professional OX App email hosting for secure and business-ready communication: Explore Professional Email Plans.

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